Terms & Conditions

1. Acceptance of Terms

Welcome to CasinyMate.com (“we,” “us,” “our,” or “CasinyMate”). By accessing, browsing, or using our website (the “Website”), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions (“Terms”).

If you do not agree to these Terms, you must not access or use our Website. Your continued use of the Website constitutes your acceptance of any modifications to these Terms.

🔍 Important Notice: These Terms constitute a legally binding agreement between you and CasinyMate. Please read them carefully before using our services.

What This Agreement Covers

These Terms govern your use of CasinyMate.com and all related services, including:

• Access to casino reviews and gambling information
• Use of guides, tools, and educational content
• Interaction with affiliate links and third-party services
• Communication with our support team

Legal Binding Agreement

By using our Website, you confirm that:

• You have the legal capacity to enter into this agreement
• You will comply with all applicable laws in your jurisdiction
• You understand the nature of our affiliate business model
• You agree to our privacy practices as outlined in our Privacy Policy

2. Definitions

For the purposes of these Terms, the following definitions apply:

Additional Clarifications

“CasinyMate” refers to the business entity operating this Website, including all employees, contractors, and authorized representatives.

“Gambling Content” includes all information related to casinos, pokies, bonuses, and gambling activities provided for informational purposes only.

“Restricted Jurisdictions” means territories where access to gambling-related content may be limited by local laws or regulations.

3. Eligibility & Age Requirements

3.1 Age Verification

You must be 18 years of age or older to access and use this Website. By using our Website, you represent and warrant that you meet this age requirement.

Underage Access Prevention:

• We do not knowingly provide services to minors
• Age verification may be requested at any time
• Parents/guardians are responsible for monitoring minor’s internet use
• Violation of age requirements results in immediate access termination

3.2 Legal Compliance

You must comply with all applicable laws and regulations in your jurisdiction regarding:

• Online gambling and casino-related activities
• Access to gambling information and content
• Use of affiliate marketing websites
• Data protection and privacy requirements

Your Responsibility: It is your sole responsibility to ensure that your use of our Website is legal in your location. We do not provide legal advice regarding gambling laws in any jurisdiction.

3.3 Restricted Jurisdictions

Our Website may not be available in all jurisdictions. Users from restricted jurisdictions are prohibited from accessing our services.

Current Restrictions:

• Countries where gambling content is prohibited by law
• Jurisdictions with specific restrictions on affiliate marketing
• Territories where our business operations are not legally compliant

⚠️ Age Verification Required: We do not knowingly provide services to minors. If we become aware that a user is under 18, we will immediately terminate their access to the Website.

4. Website Use

4.1 Permitted Use

You may use our Website for the following purposes:

Informational Access:

• Reading casino reviews and gambling-related information
• Accessing guides and educational content about gambling
• Learning about responsible gambling practices
• Comparing different casino operators and their offerings

Educational Resources:

• Understanding gambling odds and game mechanics
• Learning about payment methods and security
• Accessing responsible gambling tools and resources
• Reading about gambling laws and regulations

4.2 Prohibited Activities

You agree NOT to:

Unauthorized Access:

• Attempt to gain unauthorized access to our systems or servers
• Use automated systems to access the Website without permission
• Bypass security measures or access controls
• Attempt to decrypt, decompile, or reverse engineer any software

Content Misuse:

• Scrape, copy, or reproduce substantial portions of our content
• Redistribute our content without written permission
• Use our content for commercial purposes without authorization
• Create derivative works based on our proprietary content

Harmful Activities:

• Distribute malware, viruses, or other harmful code
• Interfere with the proper functioning of the Website
• Impersonate CasinyMate or any third party
• Engage in any fraudulent or deceptive practices

Legal Violations:

• Use the Website for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Engage in activities that could harm our reputation or business

4.3 Account Security

While we do not currently require user accounts for basic Website access:

• You are responsible for maintaining the security of any login credentials if provided
• You must notify us immediately of any unauthorized access
• You may not share your access credentials with others
• You are liable for all activities under your access credentials

5. Affiliate Disclosure

💰 Affiliate Partnership Disclosure

CasinyMate operates as an affiliate marketing website. This means we may receive compensation when users click on links to casino operators or sign up for their services.

5.1 How Affiliate Marketing Works

Compensation Structure:

• We receive commissions when users sign up at casinos through our links
• Commission rates vary by operator and are not disclosed publicly
• Compensation may be based on deposits, activity, or flat fees
• We may receive additional bonuses for referring high-value players

Our Affiliate Relationships:

• We maintain partnerships with multiple casino operators
• Casiny Casino is one of our featured partners
• Not all casinos we review are affiliate partners
• Partnership status does not influence our review ratings

5.2 Editorial Independence

Content Standards:

• Our reviews are based on objective criteria regardless of affiliate status
• Editorial content is independent of commercial relationships
• Negative reviews may be published even for affiliate partners
• User experience and safety are prioritized over commission potential

Transparency Measures:

• Affiliate relationships are clearly disclosed on relevant pages
• Non-affiliate casinos are identified when applicable
• Sponsored content is clearly marked as such
• Our review methodology is publicly available

5.3 User Understanding

What This Means for You:

• Our recommendations may include affiliate partners
• We benefit financially when you use our affiliate links
• You pay no additional cost when using our links
• You are free to access casinos directly without using our links

Your Choice:

• Using our affiliate links supports our ability to provide free content
• You can choose to visit casinos directly if you prefer
• Our recommendations remain the same regardless of how you access casinos
• We appreciate your support but never require the use of our links

💡 Full Transparency: This affiliate income allows us to provide free content, maintain our Website, and conduct thorough casino reviews. Our goal is to provide value that justifies your support through affiliate link usage.

6. Content & Information

6.1 Content Accuracy

Information Standards:

• We strive to provide accurate and up-to-date information
• Casino terms, bonuses, and games may change without notice
• Users should verify current terms directly with casino operators
• We are not responsible for outdated information due to operator changes

Content Sources:

• Information is gathered from official casino websites
• Terms and conditions are verified at the time of review
• Bonus offers are confirmed with casino operators when possible
• Game information is sourced from software providers

6.2 Information Purposes

Educational Nature:

• All content is provided for informational and educational purposes only
• We do not provide gambling, legal, or financial advice
• Users should make independent decisions based on their circumstances
• Professional advice should be sought for specific situations

Not Professional Advice:

• Casino reviews are opinions based on our evaluation criteria
• Bonus recommendations are general guidance, not personalized advice
• Game strategies are educational and do not guarantee outcomes
• Financial information is general and not tailored to individual situations

6.3 Third-Party Content

External Links:

• Our Website contains links to third-party casino operators
• We are not responsible for the content or practices of linked sites
• Third-party terms and conditions apply to their services
• Users engage with third parties at their own risk

User-Generated Content:

• Comments and reviews may be submitted by users
• User content does not reflect our opinions or recommendations
• We reserve the right to moderate or remove user content
• Users are responsible for the accuracy of their submissions

6.4 Content Updates

Regular Maintenance:

• We regularly update content to maintain accuracy
• Major changes to casino terms are reflected promptly
• New bonuses and promotions are added regularly
• Outdated information is removed or updated as needed

Update Frequency:

• Casino reviews are updated quarterly or as needed
• Bonus information is updated weekly
• Game lists are updated when new titles are added
• Legal and policy pages are updated as regulations change

7. Intellectual Property

7.1 Our Intellectual Property

CasinyMate Ownership: All content on this Website, including but not limited to:

• Text, graphics, logos, images, and visual elements
• Original articles, reviews, and guides
• Website design, layout, and functionality
• Proprietary databases and information compilations

Protected Elements:

• The CasinyMate name, logo, and branding
• Original review methodologies and rating systems
• Custom graphics, infographics, and visual content
• Proprietary software and technical implementations

7.2 Third-Party Intellectual Property

Respect for Others’ Rights:

• Casino operator names, logos, and trademarks remain their property
• Game screenshots and promotional images are used under fair use
• Software provider names and game titles are used for identification purposes
• All third-party content is used in compliance with applicable laws

Usage Rights:

• We use third-party content under fair use and review purposes
• Casino operators have granted permission for promotional material use where applicable
• Game images are used for informational and educational purposes
• All third-party intellectual property is properly attributed

7.3 User Content Rights

User Submissions:

• Users retain ownership of content they submit (comments, reviews)
• By submitting content, users grant us a license to use, modify, and display it
• We may edit user content for length, clarity, or appropriateness
• Users represent that their submissions do not infringe on others’ rights

License Grant: By submitting content to our Website, you grant CasinyMate:

• A worldwide, non-exclusive, royalty-free license to use your content
• The right to modify, adapt, and edit your submissions
• Permission to use your content in our marketing and promotional materials
• The ability to sublicense your content to our partners where appropriate

7.4 Copyright Protection

DMCA Compliance:

• We respect intellectual property rights and comply with the Digital Millennium Copyright Act
• Copyright owners may submit takedown requests for infringing content
• We will promptly investigate and respond to valid copyright claims
• Repeat infringers may have their access terminated

Reporting Infringement: To report copyright infringement, contact us at [email protected] with:

• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our Website
• Your contact information and electronic signature
• Statement of good faith belief that use is not authorized

8. User Conduct

8.1 Responsible Behavior

Legal Compliance:

• Users must comply with all applicable laws and regulations
• This includes understanding and complying with gambling laws in your jurisdiction
• Users are responsible for ensuring their access to gambling content is legal
• Violation of local laws may result in immediate access termination

Age Requirements:

• Users must be 18 years or older to access this Website
• Users must not assist minors in accessing gambling-related content
• Age verification may be requested at any time
• False age representation will result in permanent access denial

8.2 Responsible Gambling

We strongly advocate for responsible gambling practices. Users should:

Financial Responsibility:

• Only gamble with money they can afford to lose
• Set spending limits before engaging in gambling activities
• Never gamble to solve financial problems
• Seek financial counseling if gambling impacts personal finances

Time Management:

• Set time limits for gambling activities
• Take regular breaks during gambling sessions
• Maintain balance between gambling and other life activities
• Use time tracking tools provided by casino operators

Health Awareness:

• Monitor emotional state and mental health
• Seek help if gambling becomes problematic or compulsive
• Use self-exclusion tools when necessary
• Contact support services if gambling causes distress

Support Resources:

• National Gambling Helpline: 1800 858 858
• BetStop Self-Exclusion: betstop.gov.au
• Lifeline Australia: 13 11 14

8.3 Communication Standards

Respectful Interaction: Any communication with us or through our Website must be:

• Respectful and courteous to all parties
• Lawful and appropriate for all audiences
• Free from harassment, abuse, or discrimination
• Constructive and relevant to the subject matter

Prohibited Communication: We reserve the right to refuse service to users who:

• Use abusive, threatening, or discriminatory language
• Spam our contact methods or comment sections
• Attempt to mislead or deceive other users
• Violate any aspect of these communication standards

8.4 Community Guidelines

Comment and Review Standards:

• User submissions must be honest and based on actual experience
• Reviews should be balanced and fair, including both positive and negative aspects
• Comments must be relevant to the content being discussed
• No promotional or commercial content without our permission

Prohibited Content: Users may not submit content that:

• Contains false or misleading information
• Infringes on intellectual property rights
• Promotes illegal activities or services
• Contains spam, malware, or harmful links

9. Disclaimers

9.1 “As Is” Basis

Website Provision: The Website and all content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

No Guarantees: We make no representations or warranties regarding:

• Continuous, uninterrupted access to the Website
• Accuracy or completeness of information
• Suitability for any particular purpose
• Freedom from errors, bugs, or technical issues

9.2 No Warranties

We disclaim all warranties, including but not limited to:

Technical Warranties:

• Merchantability and fitness for a particular purpose
• Uninterrupted or error-free operation of the Website
• Security of data transmission or storage
• Compatibility with all devices and browsers

Content Warranties:

• Accuracy, completeness, or reliability of content
• Timeliness of information updates
• Availability of specific features or services
• Performance of affiliate links or third-party services

9.3 Third-Party Operators

Independent Operations: We do not control and are not responsible for:

• The actions, policies, or practices of third-party casino operators
• Changes to casino terms, bonuses, or game availability
• Customer service quality at third-party operators
• Processing of deposits, withdrawals, or dispute resolution

User Risk: Users engage with third-party casino operators entirely at their own risk. We strongly recommend:

• Reading all terms and conditions before signing up
• Verifying current bonus terms and wagering requirements
• Understanding withdrawal policies and processing times
• Contacting casino customer support with specific questions

9.4 Gambling Disclaimers

No Guaranteed Outcomes:

• Gambling involves risk and potential financial loss
• Past results do not indicate future performance
• No betting strategy can guarantee profits
• Casino games are designed with mathematical house edges

Entertainment Purpose:

• Gambling should be viewed as entertainment, not investment
• Never gamble more than you can afford to lose
• Seek help if gambling becomes problematic
• Use responsible gambling tools available from operators

⚠️ Important Disclaimer: CasinyMate is an informational website only. We do not operate any gambling services and are not responsible for any gambling activities conducted by users.

10. Limitation of Liability

10.1 Scope of Limitation

Maximum Legal Protection: To the maximum extent permitted by law, CasinyMate and its affiliates, directors, employees, and agents shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Personal injury or property damage arising from Website use
• Emotional distress or mental anguish related to gambling activities

10.2 Direct Damages Cap

Damage Limitation: Our total liability for any direct damages shall not exceed the greater of:

• $100 Australian Dollars
• The amount you paid to us (if any) during the twelve months preceding the claim

Exclusions from Cap: This limitation does not apply to:

• Damages resulting from our gross negligence or willful misconduct
• Liability that cannot be excluded under Australian Consumer Law
• Violations of intellectual property rights
• Breaches of confidentiality or privacy obligations

10.3 Gambling Losses

No Responsibility for Losses: We are not responsible for any:

• Gambling losses incurred by users at third-party casino operators
• Disputes between users and casino operators
• Problems with deposits, withdrawals, or account management at third-party sites
• Technical issues with casino software or games

Regardless of Discovery Method: This limitation applies regardless of how users discovered casino operators, whether through:

• Our affiliate links or direct recommendations
• Search results or comparison tools
• Reviews, guides, or promotional content
• Any other method involving our Website

10.4 Australian Consumer Law

Consumer Protection: Nothing in these Terms excludes, restricts, or modifies any consumer rights under the Australian Consumer Law where such exclusion would be prohibited.

Statutory Guarantees: Where applicable, statutory guarantees under Australian Consumer Law include:

• Right to refund for major failures
• Right to repair or replacement for minor failures
• Compensation for foreseeable loss or damage
• Other rights that cannot be excluded by agreement

10.5 Force Majeure

Events Beyond Our Control: We are not liable for any failure to perform our obligations due to:

• Natural disasters, pandemics, or acts of God
• Government actions, laws, or regulations
• Internet service provider failures or network issues
• Third-party service provider outages or failures
• Any other circumstances beyond our reasonable control

11. Privacy Policy

11.1 Privacy Importance

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your personal information.

11.2 Data Collection

Information We Collect: We collect limited information as outlined in our Privacy Policy, primarily for:

• Website analytics and improvement purposes
• Affiliate tracking and commission processing
• Communication and customer support
• Legal compliance and security

Types of Data:

• Technical information (IP address, browser type, device information)
• Usage data (pages visited, time spent, click patterns)
• Contact information (if voluntarily provided)
• Affiliate tracking data (for commission purposes)

11.3 Cookies and Tracking

Cookie Usage: We use cookies and similar technologies to:

• Enhance user experience and website functionality
• Track affiliate link usage for commission purposes
• Analyze website traffic and user behavior
• Remember user preferences and settings

Cookie Control:

• You can control cookie settings through your browser
• Disabling cookies may limit website functionality
• Affiliate tracking may require cookies for proper attribution
• Some cookies are essential for basic website operation

11.4 Data Protection Rights

Your Rights: Under applicable privacy laws, you may have rights to:

• Access personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to certain types of data processing
• Receive a copy of your data in a portable format

Exercising Rights: To exercise privacy rights, contact us at [email protected] with:

• Clear identification of yourself
• Specific description of your request
• Verification information as required
• Preferred method of response

11.5 Full Privacy Policy

Complete Information: Please review our complete Privacy Policy for detailed information about:

• Specific data collection practices
• How we use and share your information
• International data transfers
• Data retention policies
• Contact information for privacy inquiries

12. Modifications

12.1 Right to Modify

Amendment Authority: We reserve the right to modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on the Website.

Types of Changes: Modifications may include updates to:

• Legal requirements and regulatory compliance
• Business practices and operational procedures
• Affiliate relationships and disclosure requirements
• Website functionality and service offerings

12.2 Notification of Changes

Change Communication:

• Significant changes will be highlighted on our Website
• Material changes may be communicated via email if we have your contact information
• The “Last Updated” date at the top of this page will reflect recent changes
• Users are encouraged to review Terms periodically

What Constitutes Significant Changes:

• Changes to liability limitations or disclaimers
• Modifications to dispute resolution procedures
• Updates to affiliate disclosure requirements
• Changes affecting user rights or obligations

12.3 Continued Use

Acceptance of Changes: Your continued use of the Website after any modification constitutes your acceptance of the revised Terms. If you do not agree to any changes:

• You must discontinue use of the Website immediately
• Previous versions of Terms no longer apply
• You may contact us with questions about specific changes
• We cannot accommodate individual modifications to Terms

12.4 Version Control

Document Management:

• Each version of these Terms is dated and numbered
• Previous versions are archived for reference
• Legal changes are tracked and documented
• Users may request information about specific modifications

13. Termination

13.1 Termination Rights

Our Right to Terminate: We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including:

• Violation of these Terms and Conditions
• Engaging in prohibited activities or conduct
• Legal requirements or regulatory obligations
• Protecting the integrity and security of our Website

User Right to Terminate: You may terminate your use of our Website at any time by:

• Simply discontinuing access to the Website
• Contacting us to request account closure (if applicable)
• Removing our Website from your bookmarks
• Unsubscribing from any communications

13.2 Effect of Termination

Immediate Effects: Upon termination:

• Your right to access and use the Website ceases immediately
• You must not attempt to access the Website through other means
• Any account information (if applicable) may be deleted
• We are not liable for any consequences of termination

Surviving Provisions: The following sections survive termination:

• Intellectual Property rights and obligations
• Limitation of Liability provisions
• Disclaimer of warranties
• Governing Law and dispute resolution
• Any accrued payment obligations

13.3 Data Handling After Termination

Information Retention: After termination:

• Personal data will be handled according to our Privacy Policy
• Affiliate tracking data may be retained for accounting purposes
• Content submissions may remain on the Website unless removal is requested
• Backup data may be retained for security and legal compliance

User Content:

• User-generated content may remain visible on the Website
• Users may request removal of their content upon termination
• We reserve the right to retain content that violates our policies
• Content removal is subject to technical limitations and legal requirements

14. Governing Law

14.1 Applicable Law

Australian Jurisdiction: These Terms are governed by and construed in accordance with the laws of Australia, without regard to conflict of law principles.

Federal and State Laws: Applicable laws include:

• Australian Consumer Law
• Competition and Consumer Act 2010
• Privacy Act 1988
• Telecommunications Act 1997
• State and territory consumer protection legislation

14.2 Dispute Resolution

Preferred Resolution: We encourage users to contact us directly to resolve any disputes before pursuing formal legal action. We will make reasonable efforts to resolve disputes amicably through:

• Direct communication and negotiation
• Mediation services if agreed upon by both parties
• Alternative dispute resolution mechanisms
• Good faith efforts to reach mutually acceptable solutions

Formal Proceedings: If informal resolution is unsuccessful:

• Any legal action must be commenced within one (1) year of the dispute arising
• Courts of Australia have exclusive jurisdiction over disputes
• Users consent to personal jurisdiction in Australian courts
• Australian law applies to all aspects of the dispute

14.3 Class Action Waiver

Individual Disputes: Where permitted by law, you agree that:

• Disputes will be resolved on an individual basis
• You waive the right to participate in class action lawsuits
• You cannot seek relief that would affect other users
• This waiver does not apply where prohibited by applicable law

14.4 Severability

Partial Invalidity: If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction:

• The remaining provisions continue in full force and effect
• The invalid provision will be modified to the minimum extent necessary to make it enforceable
• The overall agreement remains valid and binding
• We will make reasonable efforts to resolve any legal inconsistencies

14.5 International Users

Non-Australian Users: For users accessing our Website from outside Australia:

• Australian law still governs these Terms
• Local laws may provide additional consumer protections
• Users are responsible for compliance with local regulations
• Currency conversions use rates at the time of calculation

15. Contact Information

15.1 General Inquiries

Primary Contact: For questions about these Terms & Conditions or general support:

📧 Email: [email protected]
📧 General Support: [email protected]
🌐 Contact Form: casinymate.com/about/

Business Hours:

• Monday – Friday: 9:00 AM – 5:00 PM AEST
• Response Time: We aim to respond to all inquiries within 2-3 business days
• Urgent Matters: Please clearly mark your communication as “URGENT” in the subject line

15.2 Specific Department Contacts

Legal and Compliance: 📧 Email: [email protected]
For: Terms violations, intellectual property issues, legal compliance questions

Privacy and Data Protection: 📧 Email: [email protected]
For: Privacy policy questions, data requests, GDPR inquiries

Business Partnerships: 📧 Email: [email protected]
For: Affiliate partnerships, business collaborations, commercial inquiries

Editorial and Content: 📧 Email: [email protected]
For: Content corrections, review requests, editorial feedback

15.3 Postal Address

CasinyMate
Sydney, NSW 2000
Australia

Note: For time-sensitive matters, email communication is preferred over postal mail.

15.4 Response Expectations

Standard Response Times:

• General Inquiries: 24-48 hours
• Legal Matters: 2-3 business days
• Privacy Requests: 5-10 business days
• Complex Issues: Up to 14 business days

Urgent Matters: For urgent issues such as:

• Copyright infringement claims
• Privacy breach notifications
• Security vulnerabilities
• Legal compliance emergencies

Please mark your communication as “URGENT” and we will prioritize response within 24 hours.

15.5 Feedback and Suggestions

We Welcome Your Input: 📧 Email: [email protected]

We value user feedback and suggestions for:

• Website improvements and new features
• Content accuracy and completeness
• User experience enhancements
• Additional resources or tools

Feedback Policy:

• All feedback is reviewed by our team
• We may implement suggestions without compensation
• Submitting feedback grants us rights to use your ideas
• We respond to feedback when feasible but cannot guarantee individual responses

📄 Document Information

Last Updated: July 6, 2025
Effective Date: July 6, 2025
Next Review: January 6, 2026

Legal Status: These Terms constitute the complete agreement between CasinyMate and users regarding Website usage.

Language: These Terms are written in English. Any translations provided are for convenience only, and the English version prevails in case of conflicts.

Questions About Changes: For questions about modifications or previous versions, contact our legal team at [email protected].

🔗 Related Legal Documents

Additional Legal Information:

• Responsible Gambling – Our commitment to player protection
• About Us – Information about our company and mission

External Legal Resources:

• Australian Consumer Law – Your rights as an Australian consumer
• Office of the Australian Information Commissioner – Privacy rights and complaints
• ACMA – Communications and media regulation

💡 Remember: These Terms & Conditions are legally binding. If you have questions about any section, please contact us before using our Website. Your use of CasinyMate.com constitutes acceptance of these Terms.

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